Profile
AI/ML Engineer specializing in Generative AI, LLM agents, and applied NLP — designing systems that
reason over real data instead of wrapping a single API call. Experienced across the full model
lifecycle: architecture design, RAG and retrieval pipelines, prompt/structured-output engineering,
multi-agent orchestration, and production deployment with TensorFlow, PyTorch, and LangChain. Builds
voice agents, conversational AI, and compliance/knowledge systems for clients, with Python, FastAPI,
and cloud infrastructure as the backbone.
Professional Experience
AI Engineer — tecnext
Feb 2025 – Present
Delivered AI-driven automation and data solutions, ensured website QA, and monitored performance analytics.
- Built a Retrieval-Augmented Generation (RAG) pipeline to automatically retrieve, analyze, and summarize Google Analytics data, generating actionable insights on website performance.
- Designed a real-time data pipeline feeding an LLM summarization layer for continuous monitoring of key metrics.
- Reduced manual reporting time by automating data collection and improving decision-making accuracy through AI-powered summarization; deployed the system on Railway.
AI Engineer — Starwebtec (Remote, India-Based EdTech Startup)
2025 – Present
- Developed a comprehensive email automation system integrated with Retrieval-Augmented Generation (RAG), connecting Google Sheets and Bouncify for data validation, lead enrichment, and intelligent follow-up scheduling.
- Implemented RAG on company-specific data so the system retrieves contextual business information — services, pricing, policies — to generate human-like, relevant email responses.
- Built an AI-powered voice calling agent using ElevenLabs with RAG for real-time customer interactions, appointment scheduling, and booking management; integrated Google Calendar and Airtable APIs for automated record management.
Python Developer (Project-Based) — PSNAccounts (Remote, Northern Ireland Based)
Oct 2020 – Jul 2022
- Built a Python automation system using Selenium for gaming-platform sales (Xbox, Nintendo, PSN), handling account management, code generation, and deactivation workflows.
- Developed a Flask-based web application with an admin panel for real-time account status management and code delivery tracking.
- Created efficient web scrapers to collect critical data, streamlining account handling and inventory updates.
- Designed and maintained the company's official website (HTML, CSS, JavaScript) and deployed the project on Heroku, providing ongoing support and enhancements.
Freelance Projects
AI Compliance Engine for Telehealth
LLM Product
Built an AI compliance engine that crawls company sites, extracts marketing claims, and scores them against a rules database with citations and suggested rewrites. Designed a two-tier model architecture — cheap/fast for bulk scanning, escalating flagged content to an accurate model — to control API cost, tuned toward higher recall with a human-review checkpoint, and enforced an append-only audit log at the Postgres level for regulator-facing records.
Stack: Node.js · LLM Structured Outputs · Prompt Versioning · PostgreSQL
End-to-End AI Voice Agent for Business Automation
Voice AI
Built a production-grade AI calling agent handling real business calls end to end — not a wrapper over an API. Designed the full architecture: LLM-driven conversation logic, the voice pipeline (STT/TTS), backend workflows, and third-party integrations. Shipped an MVP within days, then extended it into a full production system with error handling, call logging, and business-specific decision logic.
Stack: Vapi · Twilio · FastAPI · PostgreSQL · LLM Conversation Design
AI Agent Automation Suite for E-commerce Ops
AI Agents
Designed a multi-agent system for order tracking, inventory sync, customer follow-ups, and product data updates — each agent modular and skill-based, connected to the store's existing tools via APIs and webhooks, cutting manual ops workload and turnaround time.
Stack: Python · LLM Agent Frameworks · REST APIs & Webhooks
Core Skills
Machine Learning & AI
NLP, ML, LLMs, Generative AI, LLM Agents, RAG, Model Deployment
Frameworks & Libraries
TensorFlow, PyTorch, Keras, LangChain, Scikit-learn, Flask, FastAPI
Programming & Data
Python, SQL, Pandas, NumPy, Jupyter Notebook
Voice, Chat & Automation
Vapi AI, ElevenLabs, Twilio, WhatsApp Business API, n8n, Make.com
Cloud & DevOps
Vercel, Heroku, Railway (deployment & monitoring)
Education
B.S. Computer & Information Sciences
PIEAS
2020 – 2024
Leadership
Information Secretary — IEEE, PIEAS
Jun 2023 – Jun 2024
Vice-President — AWS Cloud Club, PIEAS
Jan 2024 – Jun 2024
Certifications
Master LLM Engineering & AI Agents — Udemy, 2025
Google AI Essentials Specialization — Coursera
Generative AI Mastermind — Outskills